Shipping policy

Shipping Policy

Last updated: September 23, 2026

1. Digital Product: No Physical Shipping
Prompt It is a 100% digital product. Nothing is shipped to your home, and there are no shipping fees.

2. Instant Delivery
As soon as your payment is confirmed, you receive:

  • a confirmation page with your access link;
  • an email with the same link, sent to the address used at checkout.

Access is usually delivered within a few minutes of purchase.

3. Didn't Receive Your Email?

  • Check your spam, junk or promotions folder.
  • Make sure the email address you entered at checkout is correct.
  • Still nothing after 1 hour? Email us at hello@trypromptit.com with your order number and we'll send your access manually.

4. Worldwide Access
Because the course is digital, it is available anywhere in the world, 24/7, on phone, tablet or computer.

5. Best Experience
For the best experience, please use Safari or Chrome to access your tutorials.

6. Contact
Questions about your order or access? Email us at hello@trypromptit.com.